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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alicia White

October 16, 2025

5  out of  5
rating by Alicia White
"I’m glad that I have all of my insurance covered with State Farm.. customer service is always excellent. Melissa always able to help when I have questions or concerns regarding my insurance…10/10 recommend"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Leroy Wesley

October 16, 2025

4  out of  5
rating by Leroy Wesley
"Best people to deal with! Always a treat talking to one of these people to help me with anything insurance related"
We responded:
"Thank you for your review Leroy! We appreciate your feedback and are glad to know that you had a positive experience with our State Farm team. We’re here to help!"
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Jakayla Elliott

October 14, 2025

5  out of  5
rating by Jakayla Elliott
"10/10 highly recommend."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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rhonda okane

October 13, 2025

5  out of  5
rating by rhonda okane
"I have been with State Farm for about 30+ years. I have not had any problems with them all of the staff is extremely helpful and listens to me and gets me the best deal for my money. They are awesome"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thank you for being a long time policyholder Rhonda!!"
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Andre Davis

October 2, 2025

5  out of  5
rating by Andre Davis
"Very nice people also they are very helpful"
We responded:
"Thank you Andre for your review. We appreciate your business. "
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Joshua Johnson

October 1, 2025

5  out of  5
rating by Joshua Johnson
"Ms Lauren took really good care of me and it’s was a good work of art and she is a really good agent"
We responded:
"Thanks so much for the great review. Lauren is definitely an asset to my agency. "
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Shanice Logan

September 29, 2025

4  out of  5
rating by Shanice Logan
"Vehicle insurance pretty good and they try help you with best offer they have."
We responded:
"Thank you for your review! We appreciate your feedback and are glad to know that you had a positive experience with our State Farm team. We’re here to help!"
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Dalton Austin

September 26, 2025

5  out of  5
rating by Dalton Austin
"Lauren called and said my vehicle rate for insurance would be lowered by $60.00. I was very happy with this and State Farm as a whole. Thank you!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jerry Henry

September 26, 2025

5  out of  5
rating by Jerry Henry
"Where do I start, I have been with State Farm for over 20 years. State Farm is more like a family than a company. Shawn Is the glue that keeps us together. Every experience is always a great!!!! Like a good neighbor State Farm is always there!"
We responded:
"Jerry, thank you so much for your feedback. We appreciate you being a long time policyholder of ours. "
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Charles Elrod

September 25, 2025

5  out of  5
rating by Charles Elrod
"I've had a great experience with state farm insurance in Osceola Arkansas they are friendly and will help you anyway they can"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Helen Nelms

September 25, 2025

5  out of  5
rating by Helen Nelms
"Customer service is beyond awesome Thanks for having Repsentives Like Lauren warm and caring about Customers!!! Ability to be able to maintain affordable coverage !!! Doing everything possible to get best pricing.keep up Good Work. Lauren is my go to you tell her your story and she immediately gets answers."
We responded:
"Helen, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Danita Vance

September 19, 2025

5  out of  5
rating by Danita Vance
"Melissa makes the process go smoothly very kind and understanding. Keep up the good work! Osceola, Arkansas State Farm"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Chris Stone

September 19, 2025

5  out of  5
rating by Chris Stone
"All the lady’s at State Farm are so help and I would like to say thank you for your patience"
We responded:
"Thank you Chris for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jackie Hice

September 19, 2025

5  out of  5
rating by Jackie Hice
"Very friendly and great attitude took care of everything for me and will recommend to everyone"
We responded:
"Thank you Jackie for the great review. We appreciate your business and look forward to helping you in the future. "
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David Burt

September 18, 2025

5  out of  5
rating by David Burt
"The staff is always helpful and friendly. Any issues that arise are resolved quickly!"
We responded:
"David, thank you for your review. We appreciate your business. "
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chentele smith

September 17, 2025

5  out of  5
rating by chentele smith
"I appreciate the timely manner, of resolving any issue with our policies..They are the best, you will not go wrong with this insurance company.."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Zella Cotton

September 17, 2025

5  out of  5
rating by Zella Cotton
"I love the people at state farm.. I've been in business with them for about 22 years..& never had a bad experience... They treat me like family..🙂 I appreciate all the help Melissa & the rest of the team bestow towards me.."
We responded:
"Zella, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Savannah Winford

September 17, 2025

5  out of  5
rating by Savannah Winford
"Dealing with StateFarm is so easy and they’re so helpful. Lauren Bennett is always my go to person, I ask her something she’s on it. Shawn has some great people working for her."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jamie Thomas

September 17, 2025

5  out of  5
rating by Jamie Thomas
"Melissa was quick and very nice to work with. I appreciate her help"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Jamie Thomas

Jamie Thomas

September 17, 2025

5  out of  5
rating by Jamie Thomas
"Melissa was quick and very nice to work with. I appreciate her help"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Mary Seals

September 16, 2025

5  out of  5
rating by Mary Seals
"MS.MELISSA IS ALWAYS VERY HELPFUL & ALWAYS GO OUT HER WAY TO SATISFY HER CUSTOMERS TO MAKE THEM FEEL COMFORTABLE & VERY WELCOME..."
We responded:
"Thank you so much Mary for your review. We appreciate your business."
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Barbara Williams

September 16, 2025

5  out of  5
rating by Barbara Williams
"I love State Farm here in Osceola, Arkansas Lauren is the best she rocks she really cares about her customers always greeted with a Big old smile thank you Lauren keep bringing smiles to customers face"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Candace Burks

September 16, 2025

5  out of  5
rating by Candace Burks
"The ladies are so sweet! And there always here for me❤️"
We responded:
"Thank you so much for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Kaylynn Williams

Kaylynn Williams

September 16, 2025

5  out of  5
rating by Kaylynn Williams
"Melissa Hunt is a very understanding, intelligent sales representative! Always patient on the phone and there to answer any questions i may have!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Mary Mcclelland

Mary Mcclelland

September 10, 2024

1  out of  5
rating by Mary Mcclelland
"Melissa Hunt is always so helpful. She is quick to respond and very professional . I have been with State Farm and Shawn Chafin many years now and never been disappointed ."